Business Partner for Quality Assurance

1 month ago


Luton, Luton, United Kingdom Helping Hands Full time

Helping Hands, a leading home care provider, is seeking an experienced Business Partner to ensure the success of its central region. Located in Luton, this role will involve working closely with Area Care Managers to maintain accurate files and meet CQC standards.

About the Role

The successful candidate will have previous experience in quality or compliance roles within the care sector and be passionate about person-centered care. They will be responsible for providing expert guidance, identifying areas for improvement, and driving the Quality Agenda across the region.

Main Responsibilities:

  • Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
  • Identify any areas of opportunity to improve the quality and compliance of the region and branches
  • Drive the Quality Agenda set by the Head of Quality across the region/area
  • Support the Area Care Managers in the completion of internal quality assurance audits that improves the quality and compliance of every branch while identifying quickly areas for improvement
  • To initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
  • Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards.
Benefits

The successful candidate can expect a car allowance of £400 per month, 23 days annual leave (rising to 25 after 2 years), and a Blue Light Card offering discounts from businesses and services. We also offer career progression opportunities and a refer-a-friend scheme.

Our company values diversity and inclusion, and we believe that our workforce should reflect the communities we serve. All applications will be treated fairly in line with our Equality and Diversity Policy.



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