Fire Service Department Manager
6 days ago
Fire Service Manager Job Description
**Job Summary:**
Parkside Recruitment is seeking a highly skilled Fire Service Manager to oversee the Fire Service Department and ensure the delivery of exceptional fire safety and security services to our clients.
**Key Responsibilities:**
* Manage the Fire Service Department, including budget oversight, Fire Service Engineers, and liaison with the Fire Installation Department.
* Schedule and supervise Fire Service Engineer visits, ensuring they have appropriate paperwork and service bookings.
* Process and action returned service documentation, including call-outs, remedial work, and recommendations.
* Organize customer service reminders and renew service agreements.
* Oversee out-of-hours call-out management and escalation.
* Approve Fire Service Engineers' timesheets, monitor attendance, and manage holidays and absenteeism.
* Prepare quotes for fire extinguishers, minor works, and installations, following British Standards.
* Manage fire activations, false alarms, and customer complaints.
* Provide technical support and hands-on assistance to engineers on-site when necessary.
**Requirements:**
* Proactive and flexible, capable of managing various responsibilities effectively.
* Willingness to learn and support the Fire Department Manager.
**Company Culture:**
Parkside Recruitment is committed to promoting equality, diversity, and inclusion in the workplace. We welcome applications from all individuals regardless of race, gender, disability, age, sexual orientation, religion, or belief.
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