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Quality Assurance Specialist
2 months ago
At Halfords, we're dedicated to inspiring and supporting a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. Our commitment is to provide our customers with an integrated, unique, and convenient service experience, from e-bike and electric vehicle servicing to on-demand solutions.
The teams at our Redditch Support Centre work closely with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
About the RoleAs the Quality Engineer for Motoring, your key focus is to ensure that Halfords products are fit-for-purpose, safe, and legal. You'll be responsible for providing proactive and timely product technologist and quality assurance contribution to the development of products, product information, and manufacturing processes relevant to Halfords products.
Collaboration with Buyers and suppliers is key to align, develop, and implement quality assurance processes, policies, and procedures to meet standards, regulatory, and Halfords requirements.
Key Accountabilities- Evaluate products to verify compliance with company standards and all relevant legislation.
- Propose quality improvements, concerns management activities, and product development programmes.
- Complete product specifications and assess suppliers to ensure they can consistently manufacture products to the correct specification.
- Work closely with cross-functional teams such as HGS, supply chain, Brand marketing to drive quality improvements and ensure a consistent quality experience and purchasing journey for customers.
- Travel as necessary within the UK, Europe, and Asia in collaboration with HGS Teams in Hong Kong and Shanghai and Taiwan, to assure at-pace product development and in support of sourcing activities to fulfil the role.
- Actively engage with suppliers to reduce incoming defects.
- Work and support across the Quality Team in other product areas, and development projects/activities, as required.
- Professionally qualified to BSc in Engineering, Product Design, Applied Science, or Manufacturing disciplines, or equivalent other experience.
- Likely, at least 2+ years experience of practical experience in product development and product technical/quality assurance in a Retail Quality/Technical/Technologist buying support role of General Merchandise or Consumer Products, and some specialist product or in-depth knowledge or subject matter expertise.
- Direct experience with Motoring product Category products, chemicals, mechanical products, electronics, or Electrical Engineering, or hardline products would be desirable.
- Knowledge and experience of product manufacturing and the quality principles involved (ISO).
- Understand Customer needs and the translation of these to develop products.
- Experience of manufacturing technologies, product design, or sourcing with extended supply chain, digital business, and the application of quality management systems would be beneficial.
We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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