Medical Services Coordinator

3 weeks ago


South Shields, South Tyneside, United Kingdom NHS Full time
Job Title

General Practice Medical Receptionist

About the Role

This is an exciting opportunity to join our friendly and efficient Patient Services Team at Imeary Medical Group in South Shields. As a Medical Receptionist, you will be the first point of contact for patients, providing a warm welcome and ensuring their smooth transition through our services.

Key Responsibilities
  • Welcome patients on arrival, monitor the flow of consultations, and deal with queries as required.
  • Assist patients with online registration, eConsult, self-check-in, and all relevant online services.
  • Cover reception duties during Extended Access sessions, which may include evenings, early mornings, and weekends.
  • Record messages from patients, medical personnel, and other health service staff accurately and pass them on to the relevant team members.
  • Liaise confidently and professionally with healthcare professionals and attached staff.
  • Promote/register patients with online Patient Access, advise on the Electronic Prescribing Service (EPS), and the NHS App.
  • Manage the Medicines Management workflow prescription requests.
  • Regularly check the script box for out-of-date scripts and the sick note collection box for sick notes more than 3 months old.
Requirements
  • A good standard of general education.
  • Practical experience of working with others.
  • Experience of using own initiative.
  • Excellent communication skills, both written and oral.
  • Good interpersonal skills.
  • Ability to work under pressure.
  • Adaptability, flexibility, and willingness to learn.
Salary and Benefits

The estimated salary for this role is around £23,000 - £25,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including access to ongoing training and development opportunities, flexible working arrangements, and a supportive team environment.



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