Senior Workshop Manager

4 weeks ago


Croydon, Greater London, United Kingdom Hydro Cleansing Full time

About HCL Fleet Services

HCL Fleet Services is a commercial HGV workshop based in Croydon, with a brand new workshop and state-of-the-art equipment. We are a new company with vast experience maintaining the immaculate fleet of Hydro Cleansing, including the famous Terminator, Megatron, and other vehicles such as road sweepers, vans, lorries, and bespoke plant.

Senior Workshop Manager Role

We are currently recruiting for a Senior Workshop Manager to join our team. This is a unique opportunity to work with HCL Group at a very exciting time in the company's history.

About the Role

The successful candidate will have to:

  • Ensure service and repairs are carried out to the highest standards of quality to ensure customer satisfaction.
  • Ensure efficient use of materials, equipment, and labor resources.
  • Build strong relationships with stakeholders and have a strong understanding of working processes.
  • Understand how to use IT/technology to drive performance.
  • Actively coach and support the service team to develop individual competencies.
  • Ensure Health and Safety procedures are observed and always maintained.
  • Ensure efficient progression of work through the workshop.
  • To identify key processes and work on improving workshop flow and streamlining the customer journey.
  • Must have commercial acumen and a good understanding of the financials of the workshop.

Key responsibilities include increasing productivity by removing waste, tracking KPIs, and team management.



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