We are seeking a skilled and compassionate Clinical Collector to join our team at Randox Health in Liverpool. As a key member of our clinical team, you will play a vital role in ensuring our patients receive exceptional care and service.

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

• High level of IT literacy.
• Previous phlebotomy experience.
• Phlebotomy certificate of competence.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.

As a Clinical Collector at Randox Health, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting role.