Customer Service Ambassador

4 weeks ago


Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time

We're seeking a Customer Service Assistant to deliver exceptional customer service within a university campus for our Universities sector on a full-time basis.

This role involves serving customers, ensuring they receive an easy and seamless personalized experience, being knowledgeable about the food service, and helping customers with natural service.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment.

Key responsibilities include serving customers, being knowledgeable about the food service, representing the university and maintaining a positive brand image, handling cash, and operating the cash register.

Our ideal candidate will have a passion for delivering outstanding service, greeting customers with a smile, and serving them with pride.

They will take initiative and make decisions that are right for our customers, be an excellent team player with great communication skills, and have a desire to succeed in their role.

Additionally, they will possess the ability to work under pressure, demonstrate exceptional timekeeping and reliability, and have a safety-first mindset.

Chartwells - Universities is the leading provider of catering and support services to the education sector, serving millions of nutritious and delicious meals to pupils and students across the UK.

We want everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career.

We value diversity and want to create a culture where our colleagues feel valued, can reach their full potential, and thrive.



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