Team Leader Savings Operations

5 days ago


Chalfont St Giles, Buckinghamshire, United Kingdom AWD online Full time
Job Summary

We are seeking an experienced Team Leader Savings Operations to join our team in Chalfont St. Giles, Buckinghamshire. The successful candidate will be responsible for leading and developing the Customer Services Team to deliver exceptional customer service and drive business growth.

The ideal candidate will have previous experience in a similar role, preferably in a Bank or Building Society environment, with strong direct customer services background and proven team leadership skills.

Key responsibilities include:

  • Leading, managing and developing the Customer Service Assistants / Operational Administrators
  • Proactively managing the Savings Departments operational workload and breaks
  • Providing market research and making recommendations for products and pricing at Savings Product Committee meetings
  • Collaborating with the Customer Services Quality Assurance Champion to deliver training and implement procedural improvements

We offer a competitive salary of £32,000 - £35,000 per annum, depending on experience, plus benefits including holiday entitlement, contributory pension scheme, healthcare, and staff recognition awards.



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