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Logistics Site Manager
1 month ago
About the Role
We are seeking a highly skilled and experienced Branch Manager to lead our Glasgow site. As a key member of our team, you will be responsible for overseeing the customer service team for both air and sea logistics.
Your Key Responsibilities
- Drive local growth and customer experience
- Maintain a thorough understanding of the Glasgow logistics market and industry trends
- Build and maintain relationships with key stakeholders, including customers and internal teams
- Ensure high levels of customer service and satisfaction
- Drive the employee experience on site, in line with our Roadmap goals
- Work closely with customers to meet their needs and support their growth
- Utilise your 5+ years of experience in customer service and stakeholder management to drive growth
Your Skills and Experience
- Proven experience in logistics, with a background in both sea and air logistics being beneficial
- Extensive management experience, with a strong track record of leading large teams
- Excellent communication and stakeholder management skills
- Strong understanding of the logistics market in Glasgow and surrounding areas
- Ability to host and lead effective town hall meetings
- Experience in customer service or sales is highly desirable
Why Join Us
We offer a range of benefits, including a contributory pension plan, Route 2 Rewards scheme, and employee assistance programme. We are a forces-friendly employer and proud holders of the Gold Covenant.