Risk Management Security Systems Specialist
2 weeks ago
About North Tech1
We build stronger networks and create smarter places with our intelligent technology solutions and robust network infrastructures.
We focus on four specialist sectors: public service, enterprise, financial services, and defence & justice.
Our people are industrious and inventive. We work closely with clients to understand their needs and challenges and take pride in delivering impactful solutions that improve environments.
The work we do at North is pioneering and fun. We build meaningfully, think bigger, and advance. Our customers and services make every day different.
We value the power of connecting people, skills, and technologies in new ways.
Job OverviewThis role is part of our Safety and Security engineering team at the heart of our business.
Our engineers are multi-skilled across multiple technologies and product ranges, possessing a wide range of knowledge built up over many years.
Customer service oriented and driven to deliver high levels of engineering, our engineers take pride in their daily work.
This role includes a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Key Responsibilities- Install, commission, and service field equipment including fire and intruder alarm systems, CCTV, access control, audio visual, public address & voice alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service and support.
- Understand site plans to allow installs based on site survey documentation.
- Respond to reactive call outs to site, aiming to provide a first-time fix.
- Provide technical support and solutions to customers during visits.
- Complete documentation in line with company standards.
- Work within strict health and safety guidelines.
- Participate as part of a 24/7 on-call rota.
- Advise customers on products and services to improve efficiency.
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business systems.
- Sound commercial awareness and knowledge of design and pricing of systems and upgrades.
- Service-oriented, able to interchange on install-related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
North offers a competitive market salary (£40,000 - £60,000 per annum) and an excellent benefits package. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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