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Housekeeping Professional

1 month ago

Croydon, Greater London, United Kingdom Outpost Management Limited Full time
Housekeeper Opportunity at Enclave: Croydon

We are seeking a highly motivated and experienced Housekeeper to join our team at Enclave: Croydon, a brand-new, market-leading Co-Living tower in Croydon.

This is a unique opportunity to be part of a record-breaking project and help forge the Enclave brand.

Key Responsibilities:
  • Customer Service and Team: Contribute to a happy, motivated, and ambitious team that's task-driven.
  • Provide high-level customer service to ensure residents have the best possible experience and become our ambassadors.
  • Undertake housekeeping tasks in amenity areas and within apartments to a high standard.
  • Ensure the site is always compliant with high standards of health and safety.
  • Deal with complaints with empathy and praise with modesty.
Operational/Compliance:
  • Ensure housekeeping tasks are carried out in line with the Outpost Response Matrix.
  • Review site risk assessments and ensure proper safety techniques are followed at all times.
  • Report any incidents or accidents to the Facilities Manager and ensure they're recorded correctly.
  • Maintain stock levels.
  • Ensure cleanliness throughout communal refuse and recycling areas.
  • Assist in moving furniture and other items around site as and when required.
  • Offer suggestions to improve operational performance.

This role includes a 5% discretionary bonus.