F&B Team Member

1 week ago


Ipswich, Suffolk, United Kingdom Surya Hotels Full time
About Us

Surya Hotels is a leading hospitality group in East Anglia and Surrey, with 13 hotels and bars across the region. We pride ourselves on delivering exceptional guest experiences and providing our team members with opportunities for growth and development.

Job Description

We are seeking an experienced F&B Assistant to join our team at The Mill Hotel in Sudbury, Suffolk. As an F&B Assistant, you will be responsible for delivering exceptional service to our guests, working closely with the food and beverage team to ensure seamless service delivery.

Key Responsibilities:
  • Provide excellent customer service to our guests, ensuring their needs are met and exceeded.
  • Work closely with the food and beverage team to deliver high-quality service and maintain a clean and safe environment.
  • Take orders, serve food and drinks, and process payments efficiently and accurately.
  • Meet all site standards of service and work within the team to deliver a great guest experience.
Requirements:

To be successful in this role, you will need:

  • A positive attitude towards all customers and other team members.
  • A thirst for knowledge towards learning all things food and drink related.
  • A willingness to learn about different food styles and service, and understand how to explain each dish to a customer.
  • Excellent communication skills and ability to interact with customers in a lively, fast-paced environment.
Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
  • WageStream – we offer the ability to access your wages as you earn them, or save as you earn too.
  • Discounted meals & stays across all of the groups hotels around the UK.
  • A development programme to continue your rise to becoming a ‘Hospitality Superstar’.
  • Bike to work scheme.
  • Flexible working hours.
  • Inclusion in tronc scheme.
Salary: £18,000 - £20,000 per annum

This salary estimate is based on industry standards for a similar role in the hospitality sector in the Suffolk area.


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