Digital Solutions Designer

15 hours ago


Folkestone, Kent, United Kingdom Crossell Full time

About the Role

We are seeking a highly skilled Digital Solutions Designer to join our team at Crossell. As a key member of our digital services team, you will be responsible for designing and implementing innovative solutions that meet the evolving needs of our clients.

The ideal candidate will have a strong background in digital service design, with experience in configuring and maintaining service components. You will also have a solid understanding of change management and user adoption strategies, as well as the ability to drive community engagement through effective communication.

Key Responsibilities:

  • Design and develop digital services to meet business goals and customer needs.
  • Provide technical expertise in configuring and maintaining service components.
  • Drive community engagement through change management and user adoption strategies.

About the Team

Our team empowers clients and employees by making it quick and easy to get what they need. We are the one place to go to get help internally and externally, leveraging AI and digital self-service to create outstanding customer experiences and foster talent in an agile digital world.

About You

You will be a creative individual with an eye for good design and an understanding of customer and business needs. You will have experience in digital service design, with a strong background in both technical and creative aspects. Additionally, you will have demonstrated experience applying UX research and design thinking principles to create user-centered digital solutions.

What We Offer

We offer a competitive salary of approximately $80,000 per year, commensurate with experience. Our benefits package includes comprehensive health insurance, retirement savings plan, and paid time off.



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