Product Knowledge Specialist

2 weeks ago


Calne, Wiltshire, United Kingdom CMD Recruitment Full time

Company Overview:

CMD Recruitment is a leading recruitment agency with a strong presence in the UK market. We specialize in placing skilled professionals in various industries, including engineering and customer service.

Salary: Up to £30,000 per annum

Job Description:

We are seeking a highly motivated Product Knowledge Specialist to join our client's established team of technical sales professionals. As a key member of the team, you will play a crucial role in supporting customers and deepening your technical expertise through comprehensive product knowledge training.

Key Responsibilities:

  • Manage direct inquiries from customers and coordinate with the external sales team
  • Analyze customer needs, recommend products, and provide technical explanations to support proposals
  • Interact with customers via phone, email, video calls, and occasional site visits

Requirements:

  • Excellent communication skills and confident phone manner
  • Background in mechanical engineering or related technical knowledge (beneficial)
  • Basic IT skills, including Microsoft Office/365
  • Full UK driving license (essential)

Benefits:

  • Gain specific product knowledge through full training provided
  • 25 days holiday plus bank holidays
  • Pension plan

What We Offer:

A challenging and rewarding role that offers an opportunity to grow and develop your skills in a fast-paced industry. If you have a passion for engineering and customer service, this could be the perfect fit for you.



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