Product Knowledge Specialist
2 weeks ago
Company Overview:
CMD Recruitment is a leading recruitment agency with a strong presence in the UK market. We specialize in placing skilled professionals in various industries, including engineering and customer service.
Salary: Up to £30,000 per annum
Job Description:
We are seeking a highly motivated Product Knowledge Specialist to join our client's established team of technical sales professionals. As a key member of the team, you will play a crucial role in supporting customers and deepening your technical expertise through comprehensive product knowledge training.
Key Responsibilities:
- Manage direct inquiries from customers and coordinate with the external sales team
- Analyze customer needs, recommend products, and provide technical explanations to support proposals
- Interact with customers via phone, email, video calls, and occasional site visits
Requirements:
- Excellent communication skills and confident phone manner
- Background in mechanical engineering or related technical knowledge (beneficial)
- Basic IT skills, including Microsoft Office/365
- Full UK driving license (essential)
Benefits:
- Gain specific product knowledge through full training provided
- 25 days holiday plus bank holidays
- Pension plan
What We Offer:
A challenging and rewarding role that offers an opportunity to grow and develop your skills in a fast-paced industry. If you have a passion for engineering and customer service, this could be the perfect fit for you.
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