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Food and Beverage Team Member

2 months ago

Hexham, Northumberland, United Kingdom The National Trust Full time

About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at The National Trust. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and serve customers in a friendly and efficient manner
  • Prepare and serve food and beverages to a high standard
  • Maintain a clean and safe environment for customers and colleagues
  • Work effectively as part of a team to achieve business objectives
  • Provide excellent customer service and respond to customer complaints in a professional manner

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Previous experience in a customer-facing role is desirable but not essential
  • Ability to work flexible hours, including weekends and Bank Holidays

What We Offer

  • A competitive hourly rate of £11.50
  • A comprehensive training program to develop your skills and knowledge
  • The opportunity to work in a dynamic and supportive team environment
  • A range of benefits, including free entry to National Trust places and a pension scheme

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing excellent customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us via our online application system.