Restaurant Operations Manager

6 days ago


Marlow Buckinghamshire, United Kingdom The Botanist Full time
About The Botanist

We are a rapidly growing, award-winning, multi-brand company that values individuality and believes in creating unique experiences for our guests.

Job Summary

We are seeking an experienced and dynamic Assistant General Manager to join our team at The Botanist. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant and bar, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Manage and motivate a team of Restaurant and Bar Managers, providing guidance and support to ensure they meet their targets and deliver exceptional customer service.
  • Operational Excellence: Oversee the smooth operation of the restaurant and bar, ensuring that all aspects of the business are running efficiently and effectively.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Sales Growth: Develop and implement strategies to drive sales growth, working closely with the Senior Kitchen team to create innovative menus and promotions.
  • HR and Recruitment: Manage the recruitment and training of new staff members, ensuring that they are equipped to provide exceptional customer service and meet the high standards of The Botanist.
What We Offer
  • Competitive Salary and Bonus Scheme: A market-leading salary and bonus scheme that rewards exceptional performance.
  • 50% Discount on Food: Enjoy 50% discount on food for you and all your guests at any of our restaurants.
  • Company Pension Scheme: A comprehensive company pension scheme that provides financial security for the future.
  • Employee Assistance Program: Access to an employee assistance program that provides support on financial, health, and legal issues.
  • Discretionary Benefits: A range of discretionary benefits that recognize and reward exceptional performance.
Requirements
  • Experience: Proven experience in a similar role, with a strong track record of leadership and management.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Knowledge: Strong knowledge of the hospitality industry, with a deep understanding of customer service and sales growth strategies.


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