Vehicle Damage Appraiser
7 days ago
Solus Accident Repair Centres is a leading provider of accident repair services, dedicated to delivering exceptional quality and customer satisfaction. We are proud to offer a dynamic and supportive work environment, with opportunities for career growth and development.
Job SummaryWe are seeking an experienced Vehicle Damage Appraiser to join our team, responsible for assessing vehicle damage and determining repair costs. The ideal candidate will have a strong understanding of automotive repair principles and practices, with excellent communication and interpersonal skills.
Main Responsibilities- Assess vehicle damage using computerised estimating systems, such as Audatex.
- Communicate effectively with customers to provide detailed information on repair progress and completion timelines.
- Document all relevant information, ensuring comprehensive supporting documentation is maintained.
- Record estimate and repair details in the Advance system, ensuring accurate tracking and reporting.
- Monitor vehicle progress throughout the repair process, identifying opportunities for efficient repair and minimising downtime.
- Negotiate estimates with Aviva Engineers as required, ensuring fair and reasonable outcomes for all parties involved.
- Proven experience of working in the automotive repair industry.
- ATA Accreditation is highly desirable.
- Excellent communication and interpersonal skills, with a proven track record of delivering high-quality service to customers.
- Strong planning and organisational skills, with the ability to manage workflow across multiple departments.
- Flexibility and adaptability, with a willingness to adjust to changing priorities and demands.
- Valid driving licence, with a clean driving record.
The successful candidate can expect a competitive salary of £30,000 per annum, plus a range of benefits, including a bonus scheme, group income protection, access to a GP and medical advice 24/7, excellent benefits and rewards packages, employer-matched pension contributions, discounts on Aviva products and services, savings and benefits schemes, and more.
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