Field Service Engineer for Waste Management

3 weeks ago


Croydon, Greater London, United Kingdom phs Group Full time

About the Role:

As a Field Service Engineer for phs Group, you will play a critical role in ensuring the smooth operation of our recycling equipment. Your primary responsibility will be to service and maintain these machines on a reactive and scheduled basis, working towards achieving your own targets as well as customer SLAs.

Customer Service:

  • Liaise with call controllers and field service supervisors to provide exceptional customer service.
  • Help plan daily work to maximize customer service, achieve high standards, and productivity using electronic and verbal communications as appropriate.
  • Take ownership of engineering issues to ensure good service delivery to customers.
  • Achieve targets set by field service supervisors and adhere to customer service level agreements.

Skills and Qualifications:

  • Demonstrate good fault-finding and diagnostic skills.
  • Understand hydraulic and electrical circuit diagrams.
  • Show sound knowledge of mechanical, electrical, and hydraulic principles.
  • Use various electrical and hydraulic test equipment effectively.

Salary and Benefits:

We offer a competitive salary of £33,412.00 (OTE £45,000.00) and a range of benefits, including a company pension, 24-hour wellbeing helpline, and access to ongoing career development opportunities.



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