ITIL Service Delivery Manager
1 month ago
As a Service Delivery Manager at Adecco, you will be responsible for overseeing the entire client lifecycle experience. Your main focus will be to meet and exceed operational metrics while building strong relationships with both internal teams and external clients. You will also drive initiatives aimed at improving service delivery efficiency and enhancing the client experience.
Key Responsibilities- Manage all operational issues related to service and project delivery.
- Develop and execute service improvement strategies to resolve client issues and consistently exceed expectations.
- Conduct regular performance reviews with clients to identify areas for improvement.
- Ensure service and contract performance aligns with client expectations and contractual obligations.
- Adhere to the company's Information Security Management System (ISMS) and related policies to maintain high standards of security.
- Proven experience in service delivery management.
- Strong communication and stakeholder management skills at a senior level.
- Commercial experience managing contractual requirements and ensuring adherence to commitments.
-
Operations Manager
3 days ago
Nottingham, Nottingham, United Kingdom Ideagen Full timeJob DescriptionWe are looking for an experienced Head of IT Operations to lead our IT operations team at Ideagen. As part of this role, you will be responsible for overseeing the entire service management function, including developing and implementing service management strategies, ensuring the delivery of high-quality services, and continuously improving...
-
Service Management Director
3 days ago
Nottingham, Nottingham, United Kingdom Ideagen Full timeJob OverviewWe are seeking an experienced Service Management Director to oversee the entire service management function at Ideagen. This includes developing and implementing service management strategies, ensuring the delivery of high-quality services, and continuously improving our service management processes.ResponsibilitiesDevelop and implement the...
-
Service Delivery Excellence Manager
5 days ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeJob Title: Service Delivery Excellence ManagerWe are seeking a highly skilled Service Delivery Excellence Manager to join our team at Air IT Limited. This is an exciting opportunity to drive operational excellence and enhance the client experience.Location: Nottingham, UKSalary: £55,000 - £65,000 per annum, depending on experienceAbout the Role:Job...
-
Service Delivery and Operations Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeJob Purpose:As a Service Delivery Manager at Air IT Limited, you will be responsible for overseeing the entire client lifecycle experience, striving to meet and exceed operational metrics while fostering strong internal and external partnerships. Key Responsibilities:Manage all operational issues related to service and project delivery,...
-
Service Delivery Expert
1 month ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeAs a Service Delivery Manager at Air IT Limited, you will play a pivotal role in shaping the client experience and driving operational excellence. Your key responsibilities will include:Key Responsibilities:Overseeing the entire client lifecycle experience, striving to meet and exceed operational metrics.Fostering strong internal and external partnerships to...
-
Service Management Director
4 weeks ago
Nottingham, Nottingham, United Kingdom Ideagen Full timeJob PurposeIdeagen is a leading provider of software solutions that help organizations ensure the safety and quality of their products and services. As the Head of Service Management, you will play a critical role in overseeing the delivery of high-quality services to our clients.As a key member of our team, you will be responsible for developing and...
-
Service Management Strategist
1 week ago
Nottingham, Nottingham, United Kingdom Ideagen Full timeAbout IdeagenIdeagen is a leading provider of software solutions that help organizations ensure the safety and quality of their products and services. Our software is used by millions of people around the world, and we have offices in several countries including America, Australia, Malaysia, and India.We are committed to empowering our colleagues to maximize...
-
Service Delivery Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham City Council Housing Services Full timeJob Description:Role: Service Delivery ManagerAt Nottingham City Council Housing Services, we are looking for a skilled Service Delivery Manager to oversee the repair operations of our facilities. This is a permanent opportunity to lead our team in providing excellent services to our residents. As a Service Delivery Manager, you will be responsible for...
-
Service Delivery Manager
1 month ago
Nottingham, Nottingham, United Kingdom Commify Group Full timeAt Commify Group, we're seeking a skilled Service Delivery Manager to join our Professional Services Management team. In this role, you'll be responsible for ensuring seamless service delivery to our customers.The ideal candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They'll also be responsible...
-
Service Delivery Manager
1 month ago
Nottingham, Nottingham, United Kingdom Commify Group Full timeAt Commify Group, we're seeking a skilled Service Delivery Manager to join our Professional Services Management team. In this role, you'll be responsible for ensuring seamless service delivery to our customers.The ideal candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They'll also be responsible...
-
Service Delivery Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Commify Full timeAt Commify, we're on a mission to make business communication brilliant. As a key member of our Professional Services Management team, you'll play a vital role in ensuring our services are delivered seamlessly to customers.The role will involve leading project delivery teams, monitoring progress, and tracking key performance indicators. You'll also be...
-
Service Delivery Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Commify Full timeWe are seeking a skilled Service Delivery Manager to join our Professional Services Management team at Commify.The successful candidate will be responsible for ensuring that services are delivered to customers in a seamless manner.Key responsibilities include:Leading the project delivery teamMonitoring progress and tracking KPIsOrganising the allocation of...
-
Service Delivery Manager
5 days ago
Nottingham, Nottingham, United Kingdom CV Library Full timeJob DescriptionAs a Service Delivery Manager at CV Library, you will play a crucial role in leading our logistics teams to deliver exceptional service across all sites. Your primary objective will be to provide leadership and direction to ensure that our facilities management operations are running smoothly and efficiently.Responsibilities...
-
Service Delivery Manager
7 days ago
Nottingham, Nottingham, United Kingdom Nottingham Community Housing Association Ltd Full timeNottingham Community Housing Association Ltd Job Description Job Title: Service Delivery Manager - Homeless Services
-
Assistant Delivery Driver
3 weeks ago
Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full timeWe are seeking a skilled Assistant Delivery Driver to join our team at Quality Service Recruitment. The ideal candidate will have a background in warehousing and previous experience in distribution, with the ability to handle heavy loads and work accurately with paperwork at delivery points.Key Responsibilities:• Manual handling of loads• Map reading and...
-
ITIL Services Analyst
1 month ago
Nottingham, Nottingham, United Kingdom Fortem Solutions Ltd Full timepWeareseekingaskilledbCloudInfrastructureSpecialist/btojoinourteamatFortemSolutionsLtd.Thisrolewillinvolvemanaging,supporting,andevolvingourcloudandon-premiseITinfrastructure./ppbKeyResponsibilities:/b/pulliResolveTechnologyServicesincidents,problems,andrequestsinatimelymanner./liliParticipateinthesupportanddevelopmentoftheFortemITinfrastructure./liliDemonst...
-
Logistics Assistant
1 month ago
Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full timeJob Title: Logistics Assistant - Beverage DeliveryJob Summary: We are seeking a reliable and physically fit Logistics Assistant to join our team in the Eastwood area of Nottingham. As a Logistics Assistant, you will be responsible for assisting the driver with the delivery of kegs, barrels, and cases of beverages to public houses across the Midlands.Key...
-
HGV Assistant Delivery Driver
5 days ago
Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full timeAbout this role:We are currently seeking an HGV assistant delivery driver to join our team in the Eastwood area of Nottingham.As a key member of our logistics team, you will be responsible for assisting our drivers with the delivery of kegs, barrels and cases of beverages to public houses across the Midlands.The ideal candidate will have a warehouse...
-
Midlands Beverage Delivery Driver
5 days ago
Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full timeAbout this role:We are currently looking for an experienced Class 2 HGV driver to join our team. As a beverage delivery driver, you will be responsible for delivering kegs, barrels, and cases of beverages to public houses across the Midlands.As a key member of our team, you will play a vital role in ensuring that our customers receive their deliveries on...
-
HGV Driver
4 weeks ago
Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full timeJob Title: HGV Driver - Midlands DeliveriesJob Type: Full-timeJob Description:We are seeking a reliable and experienced HGV Class 2 driver to join our team in the Midlands. As a driver, you will be responsible for delivering beverages to public houses across the region, making multiple stops and assisting with the unloading of the vehicle at the end...