Residential Lettings Portfolio Manager

4 weeks ago

London, Greater London, United Kingdom cv-library.co - Jobboard Full time

Residential Lettings Portfolio Manager

An exciting opportunity has arisen to work as a Residential Lettings Portfolio Manager for a leading property management company. The successful candidate will be responsible for overseeing a portfolio of 100 residential properties, managing the entire process of new lettings from start to finish. This includes conducting pre-letting checks, marketing properties, completing paperwork, carrying out reference checks, preparing tenancy agreements, and conducting inventory checks.

Key responsibilities include:
  • Managing the entire process of new lettings, from the initial offer to move-in.
  • Ensuring all pre-letting checks are completed and certifications are up to date.
  • Marketing properties and deciding which agents to use.
  • Conducting reference checks for tenants and ensuring they have the right to rent in the UK.
  • Preparing all tenancy agreements and lease paperwork for the tenant and CEO to sign.
  • Conducting inventory checks at the start and end of each tenancy.
  • Cleaning properties before new tenants arrive.
  • Holding weekly meetings to discuss the portfolio and any available properties.
  • Holding monthly rent reviews and working closely with the portfolio team.
  • Renewing all tenancies expiring on the portfolio.
  • Attending regular meetings with the Lettings Manager and Rental Administrator on outstanding debts.
  • Being organized and keeping the property management database up to date.
  • Checking and approving invoices and ensuring invoice workflows are kept free.
  • Providing the highest level of customer service at all times.
  • Dealing with tenant deposits and providing relevant documentation.
  • Calculating sums due to be released to tenants after dilapidations.
  • Responding to general customer enquiries.
  • Being a flexible team member and helping cover during holidays, sickness absences, or busy periods.
Qualifications and experience required:
  • 5 years' experience within the residential lettings sector.
  • Previous experience in a high-volume, routine administrative environment.
  • Suitable academic background, with relevant qualifications in Maths and English (Grade A*-C GCSE or equivalent).
  • ARLA qualified or equivalent.
Personal attributes:
  • Task-focused and structured.
  • High personal standards of delivery.
  • Ability to prioritize tasks and deliver to deadlines.
  • Thoughtful and considered.
  • Excellent attention to detail.
  • Ability to work independently with little supervision.
  • Co-ordinating and supportive with others.
Salary and benefits:
  • £65,000 - £75,000 salary.
  • Very good company benefits (to be disclosed at a later stage).
  • Client side position.
  • 1 day a week you can work from home.

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