Customer Service Director

4 weeks ago


Manchester, United Kingdom Skechers U.S.A., Inc. Full time
Job Description

Skechers U.S.A., Inc. is seeking a Customer Service Director to join our team in Manchester, UK. As a key member of our retail operations team, you will be responsible for leading a team of store employees and creating an exceptional customer experience.

You will work closely with the store team to develop their skills, manage store scheduling, and act as a product expert. Your ability to communicate effectively, assess talent, and develop employee skill sets will make you an asset to our team.

Key Responsibilities

  • Lead a team of store employees and develop their skills
  • Manage store scheduling and ensure proper coverage during peak times
  • Act as a product expert and serve as a brand ambassador

Salary Information

The estimated salary for this role is £35,000 - £50,000 per annum, dependent on experience.



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