Store Operations Lead
2 weeks ago
Company Overview:
Vodafone UK Retail is part of the global Vodafone group, one of the world's largest telecommunications companies. Our Partner stores are independent franchises that provide customers with access to a wide range of products and services.
About the Role:
As a Store Operations Lead, you'll play a key role in ensuring the smooth operation of our Partner stores. You'll be responsible for developing and implementing operational processes, leading and supporting teams, and delivering exceptional customer experiences.
Key Responsibilities:
- Develop and implement effective operational processes to drive efficiency and productivity
- Lead and support established teams to deliver outstanding customer service
- Maintain strong relationships with franchise partners and suppliers
About You:
- You'll have a strong background in retail or sales leadership
- You'll be passionate about delivering exceptional customer service and driving sales growth
- You'll be an exceptional communicator and coach, able to motivate and inspire your team
What We Offer:
- A competitive salary package, including bonuses and benefits
- Ongoing training and development opportunities to enhance your skills
- The chance to work with a dynamic and innovative brand, shaping the future of technology and telecommunications
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