Trade Support Team Member

1 month ago


Nelson, Lancashire, United Kingdom PlaceMakers Full time
About the Role:

This is a permanent position offering 35 hours a week, Monday-Friday, based in PlaceMakers Nelson. As a Trade Support Team Member, you will be responsible for providing exceptional customer service and support to our Account Managers, suppliers, and customers. Your main objective will be to ensure a seamless customer experience by managing customer inquiries, providing product advice, quotes, and pricing information, and seeking out solutions to meet customer needs.

Daily Responsibilities:
  • Action customer enquiries by phone, email, and walk-in customer contact.
  • Seek out value-added solutions for internal and external customers.
  • Take clear briefs from stakeholders on what is to be quoted and prepare document details as needed.
  • Daily and weekly planning with account managers and team leaders to ensure all opportunities are captured.
  • Provide customers with product advice, quotes, and pricing information, as well as tailored solutions.
  • Provide HBK category design and sales support for Hub.
  • Maintain IS (Installed Solutions) contractor/supplier database and ensure H&S and liability compliance, including regular audit process and standards.
  • Provide administration support to the Trade Services and Sales Teams, estimating and planning.

About You:
  • Building Industry experience is preferred, but a desire to learn about our products and processes is essential.
  • Excellent communication abilities, in both verbal and written, with the capability to provide personalized solutions.
  • Ability to work under pressure and organize your time and environment for maximum efficiency.
  • Excellent administration and organizational skills.
  • Computer literacy is important, with confidence in using Outlook, Word, Excel, and general computer software.
  • Experience in kitchen design and décor sales and service delivery.
  • Ability to understand and operate to a high level, various digital operating systems.

Our Benefits:
  • Competitive base salary and staff-buying privileges.
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group.
  • Women in Sales initiative - a dedicated program whose core focus is on providing opportunities to women in our network to upskill, learn, grow, and achieve their personal and career aspirations.
  • Health & Wellbeing initiatives, including an Employee Assistance Program.

Pre-employment checks, including references, medical, drug test, and a Criminal background check, are required, as well as the legal right to work in NZ indefinitely.

  • Nelson, Lancashire, United Kingdom PlaceMakers Full time

    About this role:At PlaceMakers, we're seeking a skilled Trade Support Team Member to join our team in Nelson. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our customers, suppliers, and colleagues.Daily responsibilities:Manage customer inquiries, product advice, and pricing information, and seek...


  • Nelson, Lancashire, United Kingdom PlaceMakers Full time

    About the Role:Key Responsibilities:Action customer enquiries by phone, email, and walk-in contact.Seek out value-added solutions for internal and external customers.Provide product advice, quotes, and pricing information, as well as tailored solutions.Maintain the IS contractor/supplier database and ensure H&S and liability compliance.Provide administration...


  • Nelson, Lancashire, United Kingdom William Jackson Food Group Full time

    Production Team MemberWe are seeking a skilled and motivated Production Team Member to join our team at the William Jackson Food Group. As a key member of our production team, you will play a vital role in ensuring the smooth operation of our warehouse and the delivery of high-quality products to our customers.Key Responsibilities:Ensure that all aspects of...

  • Culinary Team Member

    4 weeks ago


    Nelson, Lancashire, United Kingdom Interior Health Authority Full time

    Job SummaryWe are seeking a skilled Cook to join our team at Kootenay Lake Hospital in Nelson, B.C. As a Cook, you will be responsible for preparing and serving high-quality meals to our patients, visitors, and staff. Your flexibility and ability to work rotating day shifts, including weekends and holidays, will be essential in ensuring our food services run...


  • Nelson, Lancashire, United Kingdom The Recruitment Co. Full time

    Job Description:As a key member of our production team, you will be responsible for ensuring the effective running of the production process and associated systems/equipment within the factory. This includes operating equipment/machinery, undertaking fault finding, changeovers, and basic machine maintenance activities.Key Responsibilities:• Performing all...


  • Nelson, Lancashire, United Kingdom The Recruitment Co. Full time

    Job Title: Production Team OperativeJob Summary:We are seeking a Production Team Operative to join our team at The Recruitment Co. in Nelson. As a key member of our production team, you will be responsible for performing all duties within the Production Department to ensure the effective running of the process function and/or production lines and associated...

  • Dining Staff Member

    4 weeks ago


    Nelson, Lancashire, United Kingdom Interior Health Authority Full time

    Key Responsibilities:We are seeking compassionate Food Service Workers to join our team at Nelson Jubilee Manor. As a key member of our team, you will provide exceptional service to our residents and guests while maintaining a clean and safe environment. Your hard work and dedication will be instrumental in ensuring our residents receive the highest level of...


  • Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    We are seeking an experienced User Interface Designer to join our collaborative team. As a UI Designer, you will work closely with our software development team to create innovative solutions for our customers. Key responsibilities include designing user interfaces, collaborating with cross-functional teams, and ensuring a seamless user experience.Main...


  • Nelson, Lancashire, United Kingdom Cirrus IT Services Full time

    About the RoleWe are looking for a highly motivated and organized individual to fill the position of Cirrus IT Support Specialist. As a key member of our team, you will be responsible for providing first-line support and investigation, updating customers on their ticket progress, and performing daily and weekly checks of backups and remote monitoring.


  • Nelson, Lancashire, United Kingdom The Recruitment Co. Full time

    Job OverviewThe Recruitment Co. is seeking an experienced Production Team Operative for our client in Nelson. As a key member of the production team, you will be responsible for ensuring the effective running of the production process and associated systems/equipment.Salary DetailsThe estimated salary for this role is £14.84 per hour basic pay, with...


  • Nelson, Lancashire, United Kingdom Interior Health Authority Full time

    About the Job:As a member of our dynamic team at Interior Health, you will play a vital role in supporting the independence and well-being of our community clients. Our Home Care Assistants work closely with Nurses and LPNs to provide personalized support services to clients in their own homes. This includes assisting with daily living activities, promoting...


  • Nelson, Lancashire, United Kingdom Teaching Personnel Full time

    Job DescriptionWe are seeking a dedicated and compassionate Teaching Assistant to join our team. As a key member of the educational support staff, you will work closely with teachers to provide tailored support to children with Special Educational Needs (SEN) in a proactive and inclusive environment.Key Responsibilities:Implement strategies in line with...


  • Nelson, Lancashire, United Kingdom Protec Fire Detection PLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Protec Fire Detection PLC. The successful candidate will be responsible for leading our customer service team, ensuring excellent customer service, and driving business growth.Key ResponsibilitiesLead and manage the customer service team to deliver...

  • Operational Team Lead

    1 month ago


    Nelson, Lancashire, United Kingdom T&G Global Full time

    About T&G GlobalWe're a global company with a passion for growing healthier futures. Our story began 125 years ago, and today our 2,000 people are located in 13 countries, where we grow, market, sell, and distribute high-quality fresh produce to customers in more than 60 countries.Our mindsets are: Do the Mahi, Be Bold, One Team, and Take Good Care. Our...


  • Nelson, Lancashire, United Kingdom Guardian Homecare Limited Full time

    About the RoleAt Guardian Homecare Limited, we're creating brighter days for our clients by providing exceptional care and support. We're seeking a compassionate and dedicated Senior Care and Support Worker to join our team in the Burnley area. As a key member of our team, you'll play a vital role in delivering high-quality care and support to our clients,...


  • Nelson, Lancashire, United Kingdom Teaching Personnel Full time

    Role Overview:We are seeking a compassionate and dedicated Early Years Foundation Stage (EYFS) teaching assistant to provide tailored, one-to-one support for a young child with Autism in a full-time role. This position involves working closely with the class teacher, SENCO, and other professionals to create and review personalized education plans.About the...


  • Nelson, Lancashire, United Kingdom Stocks Hall Group Full time

    Stocks Hall Group: Care Team Supervisor RoleWe are seeking a self-motivated person with strong leadership skills to join our management team in Nelson. This is an exciting full-time opportunity (42hrs per week) within our Andrew Smith House Residential Nursing Home.The successful candidate will be responsible for supporting the Home's management team in...


  • Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Company OverviewDaisy Corporate Services Trading Limited is a leading provider of telecommunications services, offering innovative solutions to customers across the UK.Salary and BenefitsThe successful candidate can expect a competitive salary of £22,308 rising to £23,000 following probation. Additionally, the company offers a range of benefits, including...


  • Nelson, Lancashire, United Kingdom Teaching Personnel Full time

    We are seeking an experienced Teaching Assistant to join our dedicated team at a primary school in the Nelson area. As a key member of our staff, you will work closely with the class teacher and other support staff to provide high-quality support to children of all abilities and needs.Key Responsibilities:Support the class teacher in the whole-class...


  • Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    As a Telecommunications Service Delivery Specialist at Daisy Corporate Services Trading Limited, you will play a vital role in ensuring exceptional customer experiences. Your primary focus will be on handling incoming customer service calls and providing top-notch support to clients.Key Responsibilities:Respond promptly to customer inquiries via phone,...