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Seasonal Sales Representative

2 months ago


Livingston, West Lothian, United Kingdom Ted Baker Full time

About the Role

The Sales Advisor is a key member of our team, responsible for delivering exceptional customer service and driving sales growth in our store. As a Seasonal Sales Advisor, you will be the face of Ted Baker, providing a warm and memorable experience for our customers.

Main Responsibilities

  • Customer Service
    • Provide a high level of service to customers, ensuring their needs are met and exceeded.
    • Use all available tools and information to stay up-to-date on current products and increase awareness of our brand.
  • Product Knowledge
    • Develop a keen personal interest in Ted Baker and support brand messaging.
    • Follow merchandising guidelines, replenishment methods, and housekeeping standards to ensure our store is represented at the highest level.
  • Commercial Acumen
    • Deliver exceptional sales performance, achieving and exceeding location KPIs and supporting all brand promotions and campaigns.
    • Actively seek knowledge and take personal ownership of achieving sales targets.
  • Operations
    • Follow company policies and procedures, with an ability to work unsupervised.
    • Adhere to all company health and safety procedures and report any potentially unsafe conditions to management.

Our Values

  • Authentic
  • Kind
  • Curious
  • Courageous
  • Inclusive

Benefits

  • Access to our generous KitTED benefit, giving you 75% off Ted kit from day 1.
  • A £500 allowance of free Ted kit per season, and a generous 40% discount on Ted for friends and family.
  • A bonus scheme that rewards the whole store team monthly for achieving sales targets, paying up to 15% of monthly salary.
  • Access to Aviva's wellbeing app to track fitness goals and assistance from the Retail Trust.
  • Pension scheme contributions to help you save for the long term.