Tax Quality Assurance Associate
6 days ago
C & V Income Tax Services is proud to offer a unique career opportunity that provides continuous learning, growth, and a competitive compensation package within an inclusive and respectful work environment.
Responsibilities- Client Service: Greet clients and determine their needs, maintaining regular communication with clients, team members, and the executive team.
- Document Management: Transfer files between tax preparers and management, review documents for accuracy and completeness, and assemble tax returns.
- Communication: Communicate effectively with clients via phone, email, and in-person, providing clear and concise information.
- Education: Strong base of knowledge in the Canadian Income Tax Act and an understanding of Canada's privacy laws.
- Skills: Confidence, compassion, and a positive attitude are essential for success in this role. Strong attention to detail and ability to handle repetitive tasks efficiently are crucial.
- Software: Proficient in Tax Cycle (tax software), Adobe Acrobat, Microsoft Office (Word and Excel), and Google Suite.
This position offers a competitive salary range of $19.60 - $20.80 per hour, with opportunities for overtime pay. Training will be provided on Tax Cycle (tax software), the Canadian income tax system, and our internal policies and procedures.
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