Counsellor for Adults and Children

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time
Job Description

An exciting opportunity has arisen to join our Counselling team at Hayward House, a specialist palliative care unit based in the city hospital campus.

We are looking to recruit an experienced Adult & Child Counsellor with extensive face-to-face experience working with Adults & families.

You will be passionate about patient-centred care and be able to work with adults, children, and families.

The post holder will be based at Hayward House Specialist Palliative Care Unit, City campus, NUH and will provide pre-bereavement and bereavement support by:

  • A regular physical presence on the inpatient Unit
  • A physical availability to support patients and their family/carers on the Unit
  • Availability to support family/carers via telephone or video link

The service will require the post holder to work fixed days and be flexible around Annual Leave/Sickness.

We will ensure our patients receive consistently high-quality, safe care with outstanding outcomes and experience.

We will build on our position as an employer of choice; with an engaged, developed, and empowered team that puts patient care at the heart of everything it does.

We will invest in our estate, equipment, and digital infrastructure to support the delivery of high-quality patient care.

We will consistently achieve our performance standards and make the best use of resources to contribute to an affordable healthcare system.

We will support the improvement of the health of the communities we serve through strong system leadership and innovative partnerships to deliver integrated models of care.

We will deliver world-class research and education and transform health through innovation.

Our values are:

Caring and helpful

Providing Quality products, services, and experiences for staff and patients

The post holder will:

  • Ensure own counselling practices are supervised on an official and regular basis, in line with current recommendations
  • Ensure confidential and comprehensive records are maintained in respect of counselling and bereavement services
  • Respond to crisis situations on the inpatient unit with individuals or families, providing emotional support as needed
  • Receive regular supervision in line with BACP recommendations
  • Organise caseload and maintain records using electronic patient records, ensuring minimum data set information is collected and collated
  • Actively contribute and take part in any quality measuring systems that the service may require
  • Participate in staff support activities within the unit
  • Have availability to support patients, their family, and carers by telephone or video link

The post holder will attend meetings/weekly case conferences to ensure up-to-date knowledge of patients/relatives in order to offer appropriate support from the Emotional Support and Bereavement Counselling Service.

Manage own caseload of pre-bereavement and bereavement counselling work.

Participate in maintaining the running of the service, the collective management of waiting lists, data collection, and service feedback.

Keep up to date with NUH Trust Mandatory training and specialised training when required.

Provide in-house training for Hayward House Health Professionals as required regarding Bereavement Support.

Participate in audit initiatives and provision of statistics in respect of the Emotional Support and Bereavement Counselling Service.

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