Project Manager
4 weeks ago
The Opportunity
PDI Technologies is seeking a skilled Project Manager to join our professional services team. As a key member of our implementation team, you will partner with our customers to deliver PDI's enterprise management software solutions.
About PDI
PDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Our product suite offers a vast array of capabilities, and our professional services team is there to help our customers put those capabilities into action.
Responsibilities
- Use disciplined project management methodology and tools to implement and configure PDI products to solve customer business needs.
- Project budget control, including forecasting revenue and billing.
- Scoping and estimation of effort required for small and medium implement projects.
- Developing detailed project plans to guide clients, staff members, and project teams.
- Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members.
- Monitoring project performance to ensure timely delivery.
- Compiling and submitting project status reports to clients, management, and other stakeholders.
- Working effectively with relevant stakeholders for efficient project implementation.
- Developing excellent leadership, customer relations, and communication skills to liaise effectively with all project stakeholders.
- Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference.
- Understand from a high level, the technical aspects of PDI's software, including application architecture and infrastructure.
- Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule.
Knowledge, Skills and Abilities
- Project management experience exhibited by working independently on projects.
- Working knowledge of project management software tools such as Microsoft Excel, SmartSheets, and other relevant applications.
- Excellent analytical and problem-solving skills.
- Excellent customer relationship and interpersonal skills.
- Ability to work under pressure and make hard decisions required to achieve project objectives.
- Requires strong written and verbal communication skills.
- Ability to independently work as a contributing member in a high-paced and focused team.
- Ability to multi-task and prioritize tasks with competing deadlines.
- Ability to socialize ideas and influence decisions without direct authority.
- Industry knowledge and experience in the forecourt and convenience markets.
- Experience working with POS software.
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