Night Concierge

2 months ago


Brent, Greater London, United Kingdom Abbatt Property Recruitment Full time
Job Summary

We are seeking a highly skilled and professional Night Concierge to join our team at Abbatt Property Recruitment. As a Night Concierge, you will be responsible for providing a warm and welcoming experience to our guests and visitors.

Key Responsibilities
  • Guest Services: Offer a professional and courteous welcome to visitors, entering their details into the visitor log and ensuring a smooth and efficient experience.
  • Building Security: Oversee the safe-keeping of the building's keys, allowing access for maintenance and repairs when necessary.
  • Maintenance and Reporting: Contribute to the maintenance of the building by reporting faults or damage to fixtures and fittings, ensuring the property is well-maintained and secure.
  • Logistics and Administration: Oversee deliveries and sign for packages when required, ensuring timely and efficient delivery of goods.
  • Network Development: Build a network of local contacts to ensure high-quality recommendations and referrals.
  • Communication: Act as a first point of contact for queries and complaints, providing clear and concise information to resolve issues.
  • Lost Property: Deal with lost property and locate missing items, ensuring a seamless experience for our guests.
  • Collaboration: Liaise with housekeeping, cleaning, and grounds-keeping staff to ensure safety and cleanliness standards are maintained.
Requirements
  • Driving License: Possess a valid driving license.
  • Professionalism: Demonstrate a high level of professionalism and courtesy when interacting with guests and colleagues.