Night Concierge
2 months ago
Brent, Greater London, United Kingdom
Abbatt Property Recruitment
Full time
Job SummaryWe are seeking a highly skilled and professional Night Concierge to join our team at Abbatt Property Recruitment. As a Night Concierge, you will be responsible for providing a warm and welcoming experience to our guests and visitors.
Key Responsibilities- Guest Services: Offer a professional and courteous welcome to visitors, entering their details into the visitor log and ensuring a smooth and efficient experience.
- Building Security: Oversee the safe-keeping of the building's keys, allowing access for maintenance and repairs when necessary.
- Maintenance and Reporting: Contribute to the maintenance of the building by reporting faults or damage to fixtures and fittings, ensuring the property is well-maintained and secure.
- Logistics and Administration: Oversee deliveries and sign for packages when required, ensuring timely and efficient delivery of goods.
- Network Development: Build a network of local contacts to ensure high-quality recommendations and referrals.
- Communication: Act as a first point of contact for queries and complaints, providing clear and concise information to resolve issues.
- Lost Property: Deal with lost property and locate missing items, ensuring a seamless experience for our guests.
- Collaboration: Liaise with housekeeping, cleaning, and grounds-keeping staff to ensure safety and cleanliness standards are maintained.
- Driving License: Possess a valid driving license.
- Professionalism: Demonstrate a high level of professionalism and courtesy when interacting with guests and colleagues.