Credit Control Administrator

14 hours ago

Glen Parva, Leicestershire, United Kingdom Paul Mitchell Associates Full time

Company Overview:

Our client, a reputable business in Leicester, is seeking an experienced Credit Control and Allocations Administrator to join their team on a Full Time Permanent basis. The successful candidate will be responsible for reconciling and allocating payments, ensuring there is no aged debt over 18 months.

Job Description:

This role would suit either a Sales Ledger Administrator or a Credit Controller. Key responsibilities include reconciling and allocating payments as per KPI's, liaising with customers to resolve outstanding queries, and ensuring debit notes are issued on all outstanding queries within 3 months.

Key Accountabilities:

  1. Reconcile and allocate payments according to established standards
  2. Liaise with customers to resolve queries through phone and email communication
  3. Issue debit notes for outstanding queries within the specified timeframe
  4. Prevent aged debt exceeding 18 months
  5. Maintain daily email management
  6. Ensure invoices are paid without delay, with reasons provided for any late payments
  7. Perform additional duties as required by the position

Required Skills and Qualifications:

The ideal candidate will possess strong skills in handling customer inquiries, being self-motivated, and having a pleasant personality. Previous experience in a busy sales ledger environment and credit control is essential. Additionally, the candidate should have good communication skills, be highly computer literate, and have experience with Microsoft Office and Adobe.

Benefits:

  1. Permanent hybrid working arrangement
  2. Salary: up to £24,000 per annum
  3. Full-time hours: 8:30 AM to 5:00 PM (Monday to Friday)
  4. 20 days of annual leave + extra 2 days after 2 years of service + 8 statutory holidays

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