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User Researcher

2 months ago

London, Greater London, United Kingdom Natwest Full time
Key Responsibilities

We are seeking a skilled User Researcher to join our team at Natwest.

  • Develop and implement research plans to inform product development and improve customer experience.
  • Conduct user interviews, surveys, and contextual inquiries to gather qualitative and quantitative data.
  • Apply research methodologies to identify user needs and pain points, and provide actionable insights to inform product decisions.
  • Collaborate with cross-functional teams to ensure research findings are integrated into product development.
Requirements

To be successful in this role, you will need:

  • Strong experience in user research, including qualitative and quantitative methodologies.
  • Ability to design and implement research studies, and analyze and interpret data.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Strong problem-solving skills, with the ability to identify and prioritize user needs.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.