Enterprise Infrastructure Specialist

6 hours ago


London, Greater London, United Kingdom CV-Library Full time
Job Title: Enterprise Infrastructure Specialist

Salary: £85,000 - £90,000 per annum + annual discretionary bonus.

We are seeking an experienced Enterprise Infrastructure Specialist to provide operational support for our organisation's Windows Server, Windows 10, Citrix and AWS infrastructure and systems in our hosted and cloud environments. The ideal candidate will have a strong background in supporting production Windows Server, Windows 10 and online solutions in an enterprise Microsoft Windows/Active Directory environment.

Key Responsibilities:

  • Maintain and provide SME level infrastructure and content support for internal and external solutions.
  • Ensure that the BAU service is prioritised, and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLA's and reporting metrics.
  • Maintain and support the enterprise Microsoft Windows server environment including design and configuration.
  • Maintain and support the VMware Virtual Infrastructure environment.
  • Perform daily/weekly/quarterly system checks. Ensure any issues identified are tracked and addressed or escalated as needed.
  • Participate with the Infrastructure Support team in scheduled Disaster Recovery testing activities and provide SME level support for various technologies.
  • Create, maintain, and review operational process and support documentation.

Required Skills and Qualifications:

  • Strong experience supporting production Windows Server, Windows 10 and on-line (M365) solutions in an enterprise Microsoft Windows/Active Directory environment.
  • Experience of supporting enterprise web infrastructure services and related technologies preferably within a regulated financial services environment.
  • Experience of supporting a production VMware environment.
  • Experience of supporting data backup technologies.
  • Ability to plan and implement technical changes without unexpected disruption to the service and with minimal oversight.
  • Strong documentation and technical writing skills.


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