Customer Service Ambassador
3 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a passion for high-end products? We are seeking a talented Customer Service Advisor to join our team at Mandeville.
About the Role:
- Provide tailored, professional advice to every customer, ensuring their needs are met with impeccable care.
- Showcase an exquisite collection of products, bringing their beauty and craftsmanship to life.
- Deliver an exceptional service experience from the first interaction to the final purchase.
- Handle customer inquiries with poise, whether in person, via email, live chat, or on the phone.
- Embrace opportunities to travel and represent the brand at other prestigious locations.
About You:
- You have proven experience in luxury retail or a premium customer-facing role, with an appreciation for high-quality products.
- You possess a passion for delivering unparalleled customer service with professionalism and grace.
- You have exceptional written and verbal communication skills, paired with a welcoming and approachable demeanor.
- You are a team player with the ability to excel in a dynamic and evolving environment.
- You are fluent in English; additional language skills are a distinct advantage.
What We Offer:
- A competitive salary complemented by attractive commission incentives (£30,000 - £40,000 per annum).
- Exclusive employee discounts on stunning products.
- Unparalleled opportunities for growth and professional development within a globally respected brand.
- A refined and inspiring work environment that mirrors the elegance of the products you represent.
- Comprehensive training designed to perfect your expertise and set you up for success.
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