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Technical Support Specialist

2 months ago

Moulton Chapel, United Kingdom Alexander Steele Full time

A leading food manufacturing company, Alexander Steele, is seeking a skilled professional to join their team as an Assistant Technical Manager. This exciting opportunity has arisen due to the company's continued growth and expansion in the UK market.



Key Responsibilities:

  • Provide technical support to the company's retail customers, ensuring their quality standards are met.
  • Collaborate with cross-functional teams, including quality, commercial, procurement, NPD, and operations, to maintain the company's quality standards.
  • Utilize QMS daily to ensure seamless operations.
  • Develop and maintain weekly KPI reports to track performance.
  • Oversee the specification, artwork, and label approval process.
  • Conduct regular visits to suppliers to ensure quality standards are met.
  • Support and participate in technical projects to drive business growth.
  • Maintain customer portals and systems, ensuring they are up-to-date and functional.

Requirements:

  • Hold a degree in Food Technology/Science or recognized food safety qualifications.
  • Minimum of 2 years' experience working in a food manufacturing environment.
  • Good working knowledge of Food Safety Systems is desirable.
  • Knowledge of the UK food industry and legislation is essential.
  • Hold HACCP knowledge and other appropriate professional qualifications.
  • Ability to multitask and work well under pressure against tight deadlines.
  • Strong analytical, interpersonal, and influencing skills.
  • Numerate, literate, with intermediate IT skills, including Word, Excel, and PowerPoint.