Customer Service Professional
6 days ago
Job Title: Customer Service Professional
About the Role:
We are looking for a Customer Service Professional to join our team in Clapham Specsavers. As a key member of our team, you will be responsible for providing exceptional customer service and support.
Key Responsibilities:
- Providing customers with top-notch advice and guidance
- Giving customers a warm welcome to the store and ensuring their needs are met
- Efficiently answering telephone calls to the store and responding to customer inquiries
- Advising customers about their hearing aids / glasses being ready or delayed as appropriate
About Us:
Specsavers is a leading optical retailer with over 1,845 stores operating in 10 countries worldwide. We pride ourselves on being a revolutionary, dynamic, family-run business that values excellence and innovation.
What We Offer:
- A competitive salary of £15,000 - £20,000 per annum
- The opportunity to work with a world-leading brand in the optical industry
- Ongoing training and development opportunities to enhance your skills and career prospects
Requirements:
- Level 2 Customer Service Practitioner Apprenticeship Standard
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