Retail Operations Manager
7 hours ago
About Tesco Partners
We're a leading retail company with a rich history and commitment to customer satisfaction.
Job Title: Retail Operations Manager
Salary: £60,000 - £80,000 per annum
This role is responsible for overseeing the operational aspects of our cafés in a designated region. As a Retail Operations Manager, you will ensure that all cafés meet high standards of quality service and comply with health, safety, and food regulations.
Main Responsibilities:
- Drive improvement programs for underperforming cafés
- Lead training and mentoring for Café Managers and their teams
- Oversee best practices for quality service and legal compliance
- Maintain cafés and equipment to protect assets and meet regulations
- Collaborate with leadership teams to achieve business vision
- Work with store and office teams to deliver plans and provide feedback
- Conduct performance reviews and identify development or corrective actions
- Apply financial acumen to boost revenue and minimize expenses
Requirements:
- A background in hospitality
- A commitment to excellent customer service
- Great people management skills
- Strong business acumen
- Good planning and organizational skills
Benefits:
- Colleague Clubcard after 3 months service
- Quarterly Bonus Scheme
- Optional Private Healthcare
- Flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services
- An exclusive deals and discounts website
- Holiday starting at 33 days
- Access to colleague networks
Inclusive Culture: We strive for an inclusive culture, celebrating diversity and creating a workforce that reflects our customers. We're proud to be a Disability Confident Leader and committed to a fully inclusive and accessible recruitment process.
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