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Store Leadership Position

4 weeks ago

Oxford, Oxfordshire, United Kingdom The Midcounties Co-operative Full time

About the Role:

As a Team Manager at The Midcounties Co-operative, you will have the opportunity to build and develop high-performing teams that drive business success. You will be responsible for creating a positive customer experience, encouraging membership growth, and supporting the store manager in leading and coaching the team to achieve results.

Key Responsibilities:

  • Take ownership of the store's customer experience and regularly interact with customers to understand their needs and preferences.
  • Encourage and support initiatives related to driving membership growth and retention.
  • Support the store manager in leading and coaching the store team to achieve results, including setting goals, providing feedback, and managing attendance.
  • Provide supportive and engaging leadership to your team by observing and reviewing performance, setting goals, and providing feedback.
  • Be a positive role model to the team and represent the company's values.
  • Be actively involved in social initiatives and volunteering hours to support the local community.

Requirements:

  • Previous management experience.
  • Customer-focused and able to deliver excellent store experiences.
  • Natural ability to listen, interact, and communicate with customers and team members.
  • Flexibility to work a range of shifts, including evenings and weekends.
  • Confidence and a friendly, approachable nature.

What We Offer:

We offer a range of benefits, including discounts on all 'Your Co-op' services, enhanced discount rates, and a range of other perks. We believe that our Colleagues deserve to benefit from the goods and services they sell and provide each day.

About Us:

The Midcounties Co-operative is a business that puts people at the heart of everything we do. We invest a third of our profits in our members and a third in our community support initiatives. We strive to ensure that everyone involved in production is treated and paid fairly, and our strict food policies mean that everything you buy will always be ethical, sustainable, and top quality.