Credit Controller

1 month ago


West Midlands Combined Authority, United Kingdom Workingmums Full time
Job Title: Apprentice Credit Controller

We are seeking an experienced Credit Controller to join our team at Workingmums. As a key member of our finance department, you will be responsible for managing our company's cash flow and ensuring that our customers pay their outstanding balances in a timely manner.

Key Responsibilities:
  • Review and manage aged debt to minimize overdue balances
  • Contact customers via phone or email to chase payments
  • Monitor and follow up on overdue accounts, taking appropriate actions
  • Liaise with internal teams to resolve customer queries and disputes
  • Prepare and issue customer reminder letters or emails
  • Provide weekly updates on accounts receivable status, escalating issues to the Financial Controller as needed
  • Build and maintain strong relationships with customers and internal stakeholders
  • Allocate customer receipts on our ERP system (Intact IQ)
  • Perform other finance-related administrative duties as required
Requirements:
  • Previous experience in credit control or accounts receivable
  • Working experience in finance
  • Excellent communication and interpersonal skills
  • Strong attention to detail and analytical mindset
  • Proficient in using accounting software and MS Excel
  • Ability to work independently and prioritize workload
  • Positive attitude and proactive approach to problem-solving
Desirable Qualifications:
  • Experience working in a manufacturing industry
  • Knowledge of legal regulations related to credit control
  • Professional certification in credit management or accounting

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