Service Team Lead
2 days ago
**Role Overview:**
We are looking for a highly skilled and motivated Service Team Lead to join our team at Perfect Placement. This is an exciting opportunity to work with a large used car dealership in the Bury area, providing exceptional customer service and leading a team of service advisors.
About the Position:
- Lead a team of service advisors in delivering exceptional customer service
- Ensure all job cards are accurately updated and completed on time
- Provide regular feedback and coaching to team members
- Work closely with the sales team to ensure seamless communication
Responsibilities:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
Requirements:
- A minimum of 2 years' experience in a Service Advisor role
- Excellent leadership and communication skills
- Ability to work under pressure and meet deadlines
Package:
- Salary: Up to £28,000 per annum
- OTE (On-Target Earnings): Circa £30,000 per annum
- Employee discounts
- Growing business with chances to progress
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