Service Team Lead

2 days ago


Bury, Borough of Bury, United Kingdom Perfect Placement Full time

**Role Overview:**

We are looking for a highly skilled and motivated Service Team Lead to join our team at Perfect Placement. This is an exciting opportunity to work with a large used car dealership in the Bury area, providing exceptional customer service and leading a team of service advisors.

About the Position:

  • Lead a team of service advisors in delivering exceptional customer service
  • Ensure all job cards are accurately updated and completed on time
  • Provide regular feedback and coaching to team members
  • Work closely with the sales team to ensure seamless communication

Responsibilities:

  • Professionally communicate with customers about service and repair work required on their vehicle
  • Produce Job Cards on in-house computer systems
  • Update Customers and Vehicle Records
  • Prepare and complete Invoices
  • Advise Customer on estimated costs of repairs and timescales of work due to be completed

Requirements:

  • A minimum of 2 years' experience in a Service Advisor role
  • Excellent leadership and communication skills
  • Ability to work under pressure and meet deadlines

Package:

  • Salary: Up to £28,000 per annum
  • OTE (On-Target Earnings): Circa £30,000 per annum
  • Employee discounts
  • Growing business with chances to progress


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