Customer Service Team Leader

4 weeks ago


Plymouth, United Kingdom Brook Street UK Full time

Job Title: Customer Service Team Leader

Job Summary: We are seeking a highly skilled and experienced Customer Service Team Leader to join our Meet and Greet customer services team. The successful candidate will be responsible for welcoming customers in a friendly and professional manner, guiding and helping them through their visit to one of our locations.

Key Responsibilities:

  • Welcoming customers in a friendly and professional manner
  • Guiding and helping customers through their visit
  • Ensuring customers feel welcomed and are comfortable
  • Responsible for general operation of the interview
  • Processing documents and ensuring connectivity with the interviewing officer

Requirements:

  • Excellent communication skills
  • Strong resilience and ability to work under pressure
  • At least five GCSEs (or equivalent Level 2 qualifications) at grade 4/C or above, including Maths, English Language
  • Valid passport and UK residency for longer than 5 years

Training: The Home Office will provide a 4 week training period, consisting of shadowing experienced team members and on the job learning.

Security Clearance: This role requires security clearance that will be processed for you, if successful.

Brook Street UK: We are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.


  • Team Leader

    5 months ago


    Plymouth, United Kingdom Colbern Limited Full time

    576667-3311-23235 31.8 Team Leader (Customer Services) Plymouth Contract £15.26 per hour PAYE Our client is looking for an experienced Team Leader (Customer Services). Team Leader role within Revenues, Benefits and Transactional Services. This post is managing a team of Housing Benefit and Council Tax Specialists that process Housing Benefit, Council...


  • Plymouth, United Kingdom THE HEARTFELT COMPANY LTD. Full time

    Team Leader role within Revenues, Benefits and Transactional Services. This post is managing a team of Housing Benefit and Council Tax Specialists that process Housing Benefit, Council Tax Support and Discretionary Housing Payments. Supporting the Technical Manager for Benefits with allocating work tasks, monitoring and reporting on performance and manage...

  • Customer Team Leader

    6 months ago


    Plymouth, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 2 Peverell Park Road, Peverell, Plymouth, PL3 4NA- Pay: £13.32 per hour- Contract: 15 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also...

  • Customer Team Leader

    5 months ago


    Plymouth, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 98 Glen Road, Plympton, Plymouth, PL7 2DE- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    6 months ago


    Plymouth, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 2 Victoria Road, St Budeaux, Plymouth, PL5 1RQ - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. -...

  • Customer Team Leader

    6 months ago


    Plymouth, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Frogmore Avenue, Plymouth, PL6 5XH - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full training...

  • Customer team leader

    3 weeks ago


    Plymouth, United Kingdom CO-OP Full time

    Closing date: 06-11-2024 Customer Team Leader Location: Wolseley Close, Ford, Plymouth, PL2 3 BY Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role...


  • Plymouth, Plymouth, United Kingdom TQR Full time

    A key role for a Customer Service Leader at TQR in Plymouth involves preparing accurate financial statements and ensuring compliance with statutory regulations. The successful candidate will proactively monitor regulatory changes to provide optimal client support.Key Responsibilities:Financial Statement Preparation: Preparing and reviewing financial...

  • Service Team Leader

    1 month ago


    Plymouth, Plymouth, United Kingdom Asda Stores Ltd Full time

    As a Service Team Leader at Asda Stores Ltd, you will play a key role in ensuring the efficient running of our stores. You will work across multiple departments, including serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers are our priority, and we take pride in providing...


  • Plymouth, Plymouth, United Kingdom The Co-op Full time

    Customer Team Leader RoleWe're looking for a Customer Team Leader to join our team at The Co-op. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. You'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for...

  • Team Leader

    2 weeks ago


    Plymouth, United Kingdom Aspire Training Team Full time

    Job description: Team Leader / Supervisor Level 3 Apprenticeship – Jack and Jill's Childcare, Radford The Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete a Team Leader/Supervisor Level 3 Apprenticeship at Jack and Jill's Childcare, Radford  Our Early Years team leader or supervisor...

  • Team Leader

    2 months ago


    Plymouth, United Kingdom Aspire Training Team Full time

    Job description: Team Leader / Supervisor Level 3 Apprenticeship – Jack and Jill's Childcare, Radford The Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete a Team Leader/Supervisor Level 3 Apprenticeship at Jack and Jill's Childcare, Radford  Our Early Years team leader or supervisor...

  • Team Leader

    6 months ago


    Plymouth, United Kingdom Chopstix Full time

    _**FASTER! FRESHER! TASTIER!**_ Are you looking for your next challenge in a rapidly expanding business? Do you have noodles of enthusiasm, a love for customer service and the skills to lead an incredible team? - **WHO ARE WE?**_ **Chopstix** are the UK's fastest growing, No1 Asian Quick Service Restaurant, and we are looking for inspirational people to...

  • Team Leader

    6 months ago


    Plymouth, United Kingdom Chopstix Full time

    _**FASTER! FRESHER! TASTIER!**_ Are you looking for your next challenge in a rapidly expanding business? Do you have noodles of enthusiasm, a love for customer service and the skills to lead an incredible team? - **WHO ARE WE?**_ **Chopstix** are the UK's fastest growing, No1 Asian Quick Service Restaurant, and we are looking for inspirational people to...

  • Team Leader

    5 months ago


    Plymouth, United Kingdom Ann Summers Full time

    Team Leader Plymouth, Devon, United Kingdom, PL1 1LR £11 - £12 Per Hour Permanent * Full time Posted: Friday, June 21, 2024 PM1079830PlyTL Documents Team Leader We’re on the hunt for a TEAM LEADER in our PLYMOUTH store, someone who is results-driven and absolutely service obsessed! Could that be YOU? You’ll be accountable for leading the success...


  • Plymouth, Plymouth, United Kingdom Zizzi Full time

    Zizzi Restaurant Team Leader OpportunityWe are seeking a highly motivated and experienced Restaurant Team Leader to join our team. As a Restaurant Team Leader at Zizzi, you will play a key role in ensuring that our customers receive an exceptional dining experience.Your Key Responsibilities:Manage the front of house team to deliver excellent customer service...

  • Supervisor/team Leader

    6 months ago


    Plymouth, United Kingdom Massarella Catering Group Ltd Full time

    _**Join Dingles in House Of Fraser, Plymouth: Be the Heart of Exceptional Dining Experiences!**_ Are you ready to step into a world of culinary excellence and team camaraderie? Look no further than Dingles, nestled within the vibrant atmosphere of House of Fraser, Plymouth. We're not just another cafe; we're a part of the Massarella Catering family, a...


  • Plymouth, Plymouth, United Kingdom Succession Wealth Full time

    Financial Services Team Leader OpportunityWe are seeking a highly organized and competent Revenue Team Leader to join our Finance Team in Plymouth.In this fast-paced role, you will work as an integral part of our Finance team, ensuring Aged Debt records are accurate and following the Revenue Recognition Policy and corroborate aged debt within agreed...

  • Team Leader

    6 months ago


    Plymouth, United Kingdom The Perfume Shop Full time

    Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision. **The Role** Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Everyday our...

  • Team Leader

    5 months ago


    Plymouth, United Kingdom CeX Ltd Full time

    **Team Leaders with a passion for games, Movies, gadgets and computers** **Location**:Plymouth **Contracted hours**: 35 **About Us;** - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade games, Movies, gadgets, mobile phones, computing...