Hospitality Team Member

2 weeks ago


Harpenden, Hertfordshire, United Kingdom Wells & Co Full time

At Wells & Co, we're looking for talented and motivated Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Key Responsibilities:
  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive team member
Requirements:
  • Previous experience working front of house in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and grow with us

We offer a great package, including competitive hourly rate + tips, 28 days holiday, Company Pension scheme, Retail and beer discounts, Fun culture surrounded by a supportive team, Free food when on shift, 30% dining discount of all managed houses, Employee Assistance programme, Benefits portal, Refer a friend bonus, Career development programme, and Great working environment and great prospects.



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