Electro-Mechanical Equipment Specialist
1 month ago
Job Summary:
We are seeking a skilled Electro-Mechanical Equipment Specialist to join our team. As a Service Engineer, you will be responsible for the repair and servicing of electro-mechanical equipment, working from home and travelling to locations up to an hour away.
Key Responsibilities:
- Manage service requests efficiently and effectively to ensure customers receive a prompt and professional service.
- Process and complete service orders using a laptop.
- Develop excellent customer relationships with managers.
- Manage van stock and escalate any quality issues to the engineering and quality teams.
- Maximise sales opportunities by providing excellent customer service and passing on leads to the sales team.
Requirements:
- Experience of repair or servicing electro-mechanical equipment, reading diagrams and schematics.
- Good standard of PC literacy and confidence with computer updates.
- Experience of Networks/Networked products.
What We Offer:
- Flexible working hours (around core hours).
- Full product training.
- Company Van & Fuel card.
- Laptop, Phone, 'on the road lunch', Private Medical insurance, Income protection, Life assurance, Pension – increasing with length of service, Quality and annual awards.
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