Operations and Relationship Manager
1 month ago
About the Role
The Operations & Relationship Manager (ORM) is a key position within our organization, responsible for facilitating the integration and engagement of existing and prospective tenants, as well as providing day-to-day management of our sites. This role works closely with our CHP Property team to ensure the safe and efficient running of our sites, while also working closely with tenants to maximize tenant satisfaction and improve utilization.
Key Responsibilities
- Deliver excellent site management to meet the requirements of both patients and service providers;
- Foster collaboration and an integrated approach between services within the site and in the local community;
- Engage local people and organizations to establish our sites as key community hubs.
Requirements
Qualifications
Essential
- Minimum 2 years' experience in Facilities Management and/or appropriate qualification in Site Management and/or Facilities Management (BIFM level 3 or above).
Experience
Essential
- Experience of presenting complex information to working groups across the health and social care community;
- Experience of financial management including monitoring budgets;
- Ability to develop effective networks with stakeholders within and outside the health sector;
- Ability to prioritize ongoing planned work adjusting to changing requirements and organizational needs;
- Computer literate, in particular Microsoft Word and Excel;
- Health and safety training IOSH/NEBOSH;
- Experience of working in a health center or large health facility;
- Ability to plan, set objectives, prioritize, and review performance against objectives.
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