Medical Support Specialist

9 hours ago


Watford, Hertfordshire, United Kingdom Clinisupplies Full time
About the Role

The Medical Support Specialist will be responsible for providing query resolution for trade service functions, acting as a key link between Clinisupplies and consumers to ensure order management and customer relationships are consistently sustained.

Key Responsibilities
  • First point of contact via email for Trade Customers in relation to resolving discrepancies in a timely fashion.
  • Providing information on product stock availability via our Procurement team where necessary.
  • Obtaining Proof of Delivery for Trade Customers from 3rd Party Logistics Team and our own warehouse departments.
  • Arrange and manage uplift of orders.
  • Reporting out of stock situations to Customers and internal sales team.
Experience Required
  • Numerate and PC literate with excellent knowledge of Microsoft Office packages and database.
  • Previous experience of working in a customer services environment.
  • Excellent interpersonal skills with the ability to form strong relationships with people at all levels.

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience. Clinisupplies is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.


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