Support Services Assistant

4 days ago


Leicester, Leicester, United Kingdom Williams Lea Full time

Williams Lea is a leading global provider of skilled, technology-enabled, business-critical support services. We are currently seeking a skilled Support Services Assistant to join our team in Leicester.

The successful candidate will be responsible for providing exceptional support services to our clients, working various shifts covering holidays and sickness to ensure our services are fully staffed across multiple office locations in the United Kingdom.

About the Company:

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. As a Support Services Assistant, you will be part of a diverse and talented team that contributes to the success of our clients.

Job Description:

This is a fantastic opportunity to work in a fast-paced environment and make a real impact on our clients' businesses. The successful candidate will be responsible for:

  • Front of House and Reception: Providing exceptional customer service, adhering to all company policies and procedures, and maintaining a professional and welcoming front desk presence.
  • Hospitality: Assisting with hospitality services, such as guest reception and refreshments.
  • Filing, Archive, and Document Management: Organising and maintaining physical and digital files, following established procedures for document management, retrieving and archiving documents as needed, and demonstrating computer literacy with good knowledge of MS packages.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask effectively
  • Basic knowledge of MS packages and filing systems
  • Able to deal with urgent tasks in a timely and effective manner

What We Offer:

  • Competitive salary: £11.95 per hour plus holiday pay
  • 25 days holiday pay, plus bank holidays (dependent on hours worked)
  • Referral Scheme
  • Access to all Williams Lea internal job opportunities
  • Access to Learning Lounge and our internal training suite

We are committed to creating a positive and inclusive work environment where everyone feels valued and respected. If you have a disability and require reasonable adjustments during the recruitment process, please contact us at careersatWL



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