Amazon: Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom The Midland Hotel Full time
Operations Supervisor

The Operations Supervisor will be the face of our serviced apartments in London, working across three master serviced apartments: St Pauls, Cannon Street, and Farringdon. This role requires a warm and friendly personality to ensure a seamless guest experience. You will work as part of a small, vibrant team to take care of everything that might be sought after by a guest, with a true desire to satisfy their needs in the fast-paced environment of our serviced apartments.

Some of the perks our Operations Supervisor can enjoy include a bicycle for work, meals on duty, Thank You Weeks (twice a year we celebrate our colleagues' hard work with anything from ice cream trucks to art classes), and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration for our Employees of the Year.

This role requires someone who is self-motivated, able to multitask, and confident to promote the services that we offer at the serviced apartments. You will be responsible for checking rooms to ensure they are ready for guest arrivals, engaging with guests to create those 'wow' moments, and using your savvy knowledge to offer guidance and local recommendations for a great stay in London.

Our Story
Master serviced apartments are the next generation of travel. More space, more freedom, and more comfort – this is what we guarantee the modern traveller. With serviced apartments and aparthotels now in eight cities across the world, there has never been a more exciting time to join us at Master

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