Head of Technical Operations

4 days ago


London, Greater London, United Kingdom ASOS Full time

About ASOS

We're a global online fashion retailer, dedicated to giving our customers the confidence to be whoever they want to be.

At ASOS, you'll find a platform where creativity thrives and diversity is celebrated. We believe in empowering our people to channel their talents into something amazing.

We're proud members of Inclusive Companies, Disability Confident Committed, and signatories to the Business in the Community Race at Work Charter. Our aim is to create a workplace that's free from bias and full of opportunities for growth.

About the Role

We're seeking an exceptional leader to join our Product team as Head of Technical Operations. This role will drive continuous improvement in product quality, speed to market, and innovation.

You'll lead a global high-performance team, develop new capabilities, and embed technical standards across the supplier base.

Your Responsibilities

  • Drive process improvements and pioneering technologies to enhance product quality and speed to market.
  • Maintain the ASOS technical manual, ensuring it's marketing-leading and easy to follow.
  • Organize supplier training roadshows to embed ASOS quality and technical standards.
  • Develop and lead a global high-performance team, meeting or exceeding business results.
  • Deliver optimized end-to-end product development processes across all departments.
  • Build and operationalize new capabilities within 3D virtual fitting processes.
  • Act as opinion leader and subject matter expert for product quality definition and governance.
  • Lead departmental initiatives and projects to deliver fit consistency across product types.
  • Establish a product management compliance strategy to secure adherence to ASOS quality, legal, and safety standards.

What You'll Need

  • Proven experience with UK and offshore retailers/suppliers/manufacturers on product technical & quality standards.
  • Excellent product technical knowledge gained in UK & offshore retail/manufacturing environments.
  • Strong knowledge of product testing, both technical and legal standards.
  • Effective communication and problem-solving skills.
  • Proven leadership and supply chain management experience.

What We Offer

  • Competitive salary: £60,000 - £80,000 per annum (dependent on experience).
  • ASOS Develops personal development opportunities.
  • Employee discount.
  • Flexible benefits allowance.
  • Private medical care scheme.

Note: Salary estimates are based on industry averages and may vary depending on individual circumstances.



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