Proptech Client Relations Manager
1 week ago
We are seeking an experienced Customer Success Manager to join our Proptech company in London. This is a fantastic opportunity to drive client success, develop your career, and contribute to a rapidly growing business.
Key Responsibilities:
- Leading the end-to-end client experience, ensuring seamless onboarding, training, and ongoing support.
- Developing and executing tailored solutions to address client needs, leveraging commercial insights and expertise.
- Collaborating with cross-functional teams to identify opportunities for upselling new features and expanding client accounts.
- Fostering strong relationships with clients, building trust, and advocating for their needs within the business.
Requirements
- At least two years' experience in SaaS or Proptech, with a proven track record of delivering exceptional results.
- Strong analytical and problem-solving skills, with the ability to balance multiple priorities and anticipate client needs.
- Excellent communication and interpersonal skills, with the ability to build trust and advocate for client needs.
What We Offer
- A competitive salary of £45,000 - £50,000 (dependent on experience).
- A collaborative and supportive work environment, fostering knowledge-sharing and teamwork.
- Opportunities for growth and professional development within a dynamic and innovative company.
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