Customer Service Representative

6 days ago


Birkenhead, Wirral, United Kingdom Tesco Partners Full time
About the Role

We are seeking a skilled colleague to join our team at Tesco Mobile, with an estimated starting rate of pay from £12 per hour.

New colleagues will be offered a minimum of 12 guaranteed hours each week, scheduled within set times with three weeks' notice.

  • This role provides stability and flexibility to suit your lifestyle, as well as opportunities for career progression.
  • You will be responsible for delivering exceptional customer service, ensuring all facilities are in good working order, and actively listening to customer feedback.
Key Responsibilities
  • Deliver a great shopping experience for customers daily, following opening and closing routines and maintaining store facilities.
  • Protect the brand's legal integrity by adhering to safe and legal procedures and demonstrating due diligence.
  • Maintain a professional appearance and punctuality, embodying the brand ambassador spirit.
Benefits
  • Enjoy holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
  • Request flexible working arrangements from day one.
  • Benefit from discounts and savings through Colleague Clubcard, including up to £2,000 annually.
  • Take advantage of life cover, an award-winning pension with matching contributions, and more.
  • Choose benefits that suit you, including discounts, shares, and cycle-to-work schemes.
About Us

Tesco's vision is to become every customer's favourite way to shop, whether online or in-store. Our core purpose is 'Serving our customers, communities, and planet a little better every day.'

Diversity, equity, and inclusion are essential to us, ensuring everyone feels represented and valued.



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