Barista Team Leader

3 weeks ago


Metrocentre, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled and motivated individual to join our team as a Barista Team Leader. As a key member of our retail operations team, you'll be responsible for leading by example and driving high standards in customer service, sales, and store operations.

Key Responsibilities

  • Take the lead on shifts to support colleagues in delivering exceptional customer experiences
  • Make the most of people's talents to maximise sales and drive business growth
  • Train and accredit new Baristas to ensure they have the skills and knowledge to succeed
  • Stay up-to-date with new recipes and ranges, and share your knowledge with the team
  • Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

About You

We're looking for someone who is passionate about coffee and people, with a strong desire to take on shared responsibility and lead by example. You'll need to be reliable, with a flexible approach and a can-do attitude.

What We Offer

We're proud of our team members and want to reward them with great perks and benefits, including free handmade drinks, 50% discount on food and bottled drinks, and a range of other benefits.


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