Fire and Security Operations Manager

2 days ago


Redhill, Surrey, United Kingdom Fire and Security Careers Full time

Job Title: Fire and Security Operations Manager - Leadership and Growth


Location: South England (Surrey, Sussex, Kent)


Estimated Salary: £65,000 - £75,000 per annum + Bonus/Commission + Benefits



About the Role

We are seeking a highly skilled Fire and Security Service Delivery Manager or Operations Manager to oversee and manage the fire and security service engineer division.


Your primary responsibility will be to ensure the efficient and effective delivery of fire and security services, ensuring compliance with industry standards, and optimizing operational processes.


You will lead a team of technicians, installers, and support staff, ensuring optimal resource allocation and utilization.


Foster strong relationships with existing and potential clients, addressing their concerns and providing excellent customer service.



About You

  • Proven experience in a similar role managing a team of engineers, office staff, and customers' satisfaction for a fire alarm and electronic security service engineer provider in South East England.
  • Strong leadership and managerial skills, with the ability to motivate and develop a team.
  • Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, engineers, office teams, and stakeholders.


Responsibilities

  1. Improve the ability or team to deliver fire and security servicing for customers.
  2. Monitor and evaluate operational performance, identify areas for improvement, and implement corrective measures to enhance productivity and customer satisfaction.
  3. Collaborate with other departments to streamline operations, optimize resource allocation, and drive continuous improvement initiatives.
  4. Foster strong relationships with existing and potential clients, addressing their concerns and providing excellent customer service.


Benefits

Candidates who meet the specified requirements will enjoy an estimated salary of £65,000 - £75,000 per annum, plus bonus/commission, benefits, and opportunities for growth and professional development within our organization.



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